Frequently asked questions

Between 30 and 45 minutes.

A list of your current medicines and supplements, including anything bought over the counter, any relevant recent test results, and any questions you want answered.

Yes.

You will be given a plan and a price, and then left to decide. There is no follow-up sales call.

Kim will explain the reason and, where possible, suggest what would be more suitable.

Contact the clinic as early as you can. The notice period and any charge are to be confirmed.

Availability outside standard clinic hours is to be confirmed. Ask when you enquire and we will tell you what is available.

Most people describe it as a series of quick, sharp scratches or a hot pinprick rather than pain. Sessions are short and anaesthetic is not usually needed.

This depends on the number, size and depth of the vessels. Small isolated facial veins are sometimes resolved in one 15 minute session, more extensive facial veins commonly need two to three, and leg veins often three to four. You will be given an estimate at your consultation.

A vessel that has been successfully treated does not return. Treatment does not prevent new vessels forming, and the underlying causes usually remain. Many patients have a further session every one to two years.

Not usually, as they are considered a cosmetic concern. The NHS may investigate and treat varicose veins where they cause symptoms, which is a different condition.

Treated veins often look darker for a few days before fading. Most people see a visible difference between two and eight weeks.

Allow at least four to six weeks, as treated veins look darker before they fade.

Products with higher concentrations of active ingredients, formulated for stability and absorption, and generally supplied through clinics. The meaningful difference is that a clinician has assessed your skin and decided what is appropriate for it.

No. You receive a written plan, and where you buy the products is your choice.

Hydration improves within a few weeks, texture within six to twelve weeks, and pigmentation within three to four months with consistent sun protection.

London and Marbella, with online consultations also available.

Your clinician and your records stay the same wherever you are seen, and a course of in-person treatment can be spread across both clinics. Care that depends on prescribed medication is available in the UK only, because our pharmacy partner dispenses to UK addresses and does not ship to Spain.

Yes, for most services. Treatments require an in-person appointment.

Yes. Every consultation is in English with a UK-trained and UK-registered clinician.

Yes. Visitors and second-home owners are welcome at both clinics.

Prescribed medication is dispensed by our UK pharmacy partner, which supplies UK addresses only, so medication-based care runs in the UK and cannot be continued from Marbella. Rules also differ by country and depend on your residency status and the medicine. Kim will explain what applies to you before you begin treatment.