Patient feedback
Patient reviews
Every review published here is from a patient of the clinic and is published with their consent, unedited. We do not screen who is asked, and we do not remove the ones we would rather not read.
In their words
What patients say
Feedback is shared with permission and anonymised at the patient's request. Individual results vary.
Kim took the time to listen. I never felt rushed, and everything was explained clearly.
The weight management programme has made a real difference.
Professional, discreet and reassuring from the first message.
Our process
How we collect reviews
Set out in full, because a page of five-star quotes means nothing without knowing who was asked and who was filtered out.
- Everyone is asked
- Every patient is invited to leave a review 48 hours after their appointment.
- Nobody is pre-screened
- We do not decide who gets the request based on how the appointment went.
- Nothing is offered in return
- No discounts, no entries into anything, no incentive of any kind.
- Negative reviews stay up
- We do not remove reviews because we dislike them.
- We do not write them
- Not one word of what is published here is ours.
Patient, London
Kim took the time to listen. I never felt rushed, and everything was explained clearly.
Initial consultation
Photographs
Before and after images
Before and after images are being added as consented cases become available, rather than borrowed from anywhere else in the meantime.
Under UK advertising rules these images must be of genuine patients of the clinic, unretouched, consistently lit and framed, and published with specific written consent for each image and each channel. Each set is captioned with the treatment given, the number of sessions and the time elapsed.
If something went wrong, please also contact us directly so that we can address it. A complaint reaches Kim Armstrong rather than a review platform, and gets a reply.
By service
Reviews are grouped by service as volume allows
In the meantime, each treatment page carries the questions patients ask most often about that service.
London · MarbellaThread vein treatmentSessions, prices, aftercare and who the treatment is not suitable for.
London · OnlineMedical weight managementEligibility, what the programme includes and where medication fits in.
London · OnlinePrescribing servicesWhat an Independent Prescriber can do, and what this clinic will not prescribe.Next step
Start with a conversation.
Tell us what has been troubling you and which location suits you. Kim replies to enquiries personally.
Or call +44 (0) 7706 077888email kim@thearmstrongclinic.com